Transparent Resolution: Filing Complaints with Chhattisgarh RERA Made Easy

In the pursuit of ensuring fair and transparent real estate practices, the Chhattisgarh Real Estate Regulatory Authority (Chhattisgarh RERA) has established an efficient system to address grievances and complaints from buyers against developers and real estate agents. If you're a buyer seeking to file a complaint with Chhattisgarh RERA, follow these step-by-step instructions to navigate the process seamlessly.

Step 1: Accessing the Official Chhattisgarh RERA Website

To initiate the process of filing a complaint, visit the official website of Chhattisgarh RERA at https://rera.cgstate.gov.in/. This official online platform serves as the primary gateway to interact with the regulatory authority and lodge complaints related to real estate transactions.

Step 2: Navigating to the Complaints Section

Upon accessing the Chhattisgarh RERA website, locate and click on the "Complaints" option from the main menu. This action will lead you to a range of complaint-related resources and forms designed to facilitate the complaint filing procedure.

Step 3: Selecting the Form-M Option

Within the "Complaints" section, specifically choose the "Form-M" option. This is the designated form for filing complaints with Chhattisgarh RERA. The Form-M has been meticulously designed to capture essential details to ensure a streamlined process for complaint resolution.

Step 4: Initiating the Complaint Filing Process

After selecting the "Form-M" option, proceed to the next step by clicking on "New Complaint." This action will open a new page where you can begin the process of filing your complaint against a real estate developer or agent.

Step 5: Providing Relevant Information

In this section of the form, you'll be required to provide specific details to help Chhattisgarh RERA assess and address your complaint effectively. You'll need to indicate whether you are a promoter, real estate agent, or both, and then proceed to enter all necessary information pertaining to your complaint.

Step 6: Submitting the Complaint and Payment

Once you've accurately filled out the required information, the final step involves submitting your complaint to Chhattisgarh RERA. It's important to note that a fee of Rs 1000 is applicable for lodging a complaint. This fee contributes to the administrative process and ensures the commitment of both parties involved in the complaint resolution process.

Seeking Resolution and Redressal

After successfully submitting your complaint and payment, Chhattisgarh RERA will initiate the process of reviewing your grievance. The regulatory authority will evaluate the details provided and work towards a fair resolution, taking into consideration the laws and regulations governing real estate transactions in the state of Chhattisgarh.

Conclusion

Filing a complaint with Chhattisgarh RERA is a structured and transparent process designed to protect the interests of buyers and ensure accountability within the real estate sector. By following the outlined steps and providing accurate information, you contribute to the promotion of fair practices and contribute to the overall integrity of real estate transactions in Chhattisgarh. Remember that this guide provides a comprehensive overview, and if you require additional assistance, the Chhattisgarh RERA website offers further resources and guidance to facilitate the complaint filing journey.

Note: The information provided in this article about Real Estate Regulatory Authority  is for informational purposes only. It is not intended as legal or professional advice and readers should consult qualified professionals for advice specific to their circumstances.  

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